July 3, 2020
Mayor Cooper announced that Nashville is returning to a modified Phase Two due to the escalating number of positive COVID-19 cases confirmed in the county. As noted in previous memos, Blakeford will continue monitoring our data and phases as well as the county’s movement through the phases to determine our best plan for moving forward. We want to continue to be vigilant and proactive in mitigating the potential spread and keep our community as safe and protected as possible.
As a result, Blakeford is also moving back to a modified version of our own Phase Two. This includes the following updates:
- The Wellness Center will remain closed until further notice.
- The Dining Room will remain closed until further notice, and meal delivery to your apartment will continue for all three meals each day.
- The Blakeford salons will remain closed until further notice.
- Mail and package retrieval and dropoff will continue as is.
- Guest visitation is suspended until further notice.
Blakeford will begin offering grocery shopping services again for critical items/essentials/food staples through Blakeford’s Resident and Guest Services department.
- Submit your grocery list to the tray on the table in the elevator lobby of your floor.
- List submission deadlines are:
- Sundays by 8:00 pm
- Wednesdays by 8:00 pm
- We will shop on Monday and Thursday mornings.
- We will deliver your items to your apartment ledge in the early afternoon.
- The charges for your purchase will be billed to your resident account. There is no fee for this service.
NOTE: If you have loved ones that can provide groceries to you or you are able to order your groceries online for delivery, please continue utilizing their assistance so we can have staff available to provide services to those who may not have loved ones nearby to assist them. We will continue to receive deliveries from loved ones and deliver services at the Front Entrance. We will notify you when your items have arrived and can be picked up.
Transportation services will be modified to a more restricted service offering. We have ceased offering transportation to Kroger during this time. Transportation will only be offered to essential doctor’s appointments. We will transport one resident at a time, and the driver will remain with you in the vehicle at the location of your appointment until the appointment is complete. Below are the steps to follow to make your request:
- Call the Front Desk at 615-665-3500 to submit your request.
- The Front Desk will take your information and send it through to Blakeford’s Director of Transportation Services for review.
- Once your request is reviewed, you will be contacted by the Front Desk team and informed of the approval/denial of your request based on our current service parameters:
- Request approved – Your appointment will be added to the transportation schedule, and you will be informed of your scheduled departure time.
- Request denied – You will be asked to wait until we transition into Phase Three before submitting your request again. Please note that if we do not transition into the next phases as quickly as we hope, your appointment may be subject to change, and transportation services may not be available.
When in the common areas to get your mail and packages, please follow all social distancing, mask guidelines, and sanitizing policies that have been previously communicated and posted around the building. We also strongly encourage you to refrain from coming into the common areas unless absolutely necessary and refrain from visiting one another in your apartments until we can transition back into Phase Three and beyond.
Thank you for your continued support and cooperation as we work through this difficult time. We recognize that this is taxing on all of you, and we regret to have to transition back to a previous phase for any period. We will continue to keep you up to date and share any projected timelines for moving forward and reopening amenities and changes to service offerings as we progress.
Similar to the city of Nashville’s four-phased re-opening plan, Blakeford has developed a plan to return to normal operations.
Given the susceptibility of Blakeford’s population to the most severe aspects of the COVID-19 virus, we will be more conservative than the city’s plan as to the timing of when certain activities are re-introduced. Our only motivation is to continue to protect our Blakeford residents as much as reasonably possible, while still transitioning back into “normal” operations.
Federal authorities regulate assisted living and skilled nursing (Burton Court and Woodcrest), so their re-opening plan will be significantly different than independent living. Most changes won’t occur in Burton Court and Woodcrest until at least Phase Four.